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🎫 Support Ticket Reply

A clear, professional resolution reply to a customer ticket — answers, fixes, next step.

See the quality — a real example

Sample only · no credits used

Input — sample

Customer: order #1234 arrived with cracked screen, needs it fixed today. Context: 30-day warranty, free replacement, ships in 2 days.

Output — sample

Hi [Name], I'm sorry your order #1234 arrived with a cracked screen — that's frustrating.

I've set up a free replacement, shipping within 2 business days with tracking. I can't get it to you today, and I want to be honest about that — but I'll personally watch it out the door.

Please keep the original; I'll send a return label. Anything else I can do?

Uses only your stated policy; doesn't over-promise the impossible 'today'; gaps stay [BRACKETED].

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FAQ

How much does Support Ticket Reply cost?

About 9 points per run (1 point = $0.01). You get 30 free points on signup to try it. No subscription — pay only for what you run, and points never expire.

Is my data private?

Your input is used only to generate this one result; results are saved to your own account history, never shared and never used to train models.

What if the result isn’t good?

If a tool fails to deliver a usable result within 14 days, we refund or re-credit it — just email hi@panshi.io.

Do I need a subscription?

No. Buy points once, use them on every tool, no monthly fee, and they never expire.